Action Requests

You are presented with the following dialog when adding, editing, or viewing Action Requests.

Action Request Item dialog

Users can add a Subject, related Company, Status, Type, and Description for each action request. The user that opens the action request is logged, along with the closing user (when a closed status is selected).

Documentation can be attached through the Documentation tab.

Action Request Documentation tab

Communication required to close the action request can be entered at the bottom of the dialog using the familiar new/edit/delete toolbar interface.

Action Request Communication

Action Request Communications can be recorded, and documentation can be saved with each communication item.

Action Request Communication with attached documentation