Q.A.
The Q.A. event is used with the Pending Work tab's Document Sign-Offs function.
From the Pending Work tab, click Document Sign-Offs.

Document Sign-Offs button
Multiple items can be loaded into the document sign-off window using Batch Document Sign-Offs.
Batch Document Sign-Offs
After launching the sign-off, the screen below appears for review of all document pages. Based on pass or fail of the document review, a specified event can then be launched.

Document review screen
The Q.A. event launches when the document review is finished.

Q.A. event
Compliant can be set to Compliant or Non-Compliant based on the Q.A. check required:
- Compliant — moves the item through the workflow based on its delivery method.
- Non-Compliant — returns the item to Await. Service.
The NC Issue field can be used to record any non-compliance from a preselected list of issues.